I spoke to two customer service people after I finally got around the computer bot that aparently always starts the chat. Products marked as 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. To top up the account you can make wire transfers or in cash using the CASH26 function, which allows you to top up your account in the supermarkets participating in the initiative, however there are commissions of €3 per top-up and a maximum of €400 per operation can be recharged. It is licensed by the European Central Bank, so your deposits up to €100,000 are guaranteed by the European deposit guarantee scheme. Updated 4 Dec 2020. Terrible doesn't even come close to describing N26. To top-up your account or receive money into it you can use your N26 account’s IBAN and your full name. In this review of N26 Bank’s card and app we break down all of its features, costs and limits so you can see if the app is going to suit you. Those who rated it as 'poor' cited long waiting times to open an account and account closures. Earn interest on all money in your account and benefit from competitive rates and fees. very bad customer service, none of the online service representative is helping. With N26 Smart, you’re able to make 5 withdrawals per month for free. If you're unsure about anything, seek professional advice before you apply for any product or commit to any plan. But I just faced the issue, I payed the regular rent I’m paying each month almost 200£ on 1st of December, five days latter I got the notification to confirm outstanding payment and I confirmed it, and N26 made another payment. An open payment account with €0 fees and free domestic and EU transfers. They could not even tell me basic info like partnerships of the bank. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. what a shame!!! The Metal account comes with a stainless steel Mastercard available in three shades. If you put your money there be prepared to loose access to your funds for weeks or month at any point in time.I am trying to close my account but N26 is trying every trick possible to prevent me from doing so. €2 fee to withdraw cash in a currency other than Euros, With N26 You, you’re able to make 5 withdrawals per month fee-free, Allianz insurance package which includes travel insurance and extended warranty on select purchases, When withdrawing money from an ATM, you can make 8 withdrawals per month in Euros for no fee, fee to withdraw cash in a currency other than Euros, You’ll need to pay a monthly fee of €16.90. Clear All. It is a good card. The second person I spoke to was helpful, but the first person refused to connect me with a supervisor and eventually cut me off.The customer service from N26 is, in my opinion, absolutely dreadful. N26 offers very good benefits, commission-free withdrawals and free SEPA wire transfers, you can send money between N26 accounts immediately and the credit card comes home for free, within days, the … After few weeks they credited the sum back. Please bear in mind that we are now in the year 2021 and not 1981. N26 review: a challenger bank lacking key features. Some more time went by and my colleagues started receiving further ERTE payments. Read on for our Review. The bank is fully controlled through your mobile phone. I have worked in Spain on contract for many years and so I was entitled to ERTE (a benefits payment system for people who are paying into the system). 1 review N26 the best amongst them all. We value our editorial independence and follow editorial guidelines. However, we aim to provide information to enable consumers to understand these issues. We try to take an open and transparent approach and provide a broad-based comparison service. In this N26 bank review, you will find out whether the N26 card is for you. As a Premium N26 customer you’ll have access to exclusive offers including discounts and experiences. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market. Joke of a company - don't trust them with your $, Fake notification - "confirm the outstanding transfer". It’s important for us to review … If you don’t have N26 Black and … N26 also offers a varied type of account, each one has advantages, the first two are free, have no type of fee or management cost and are:• The standard with its business variant (the one I chose), the only difference is that the business has 0.1% on all the expenses you do online and in physical stores.• The Smart, the You and the Metal are other accounts, they all have the Business variant, have a monthly cost from € 4.90 to € 16.90, offer various advantages, such as: wider limits, which at my choice those of the free are very large, and the possibility of requesting more credit cards than your account, plus you can take out various insurances, such as: car, on accidents, on suitcases and travel tickets, very good for those who travel often. An Allianz insurance package that includes cover for foreign medical expenses, flight and luggage delay cover, theft insurance and purchase protection. And N26 told me to resolve my problem on my own, as they investigated the case and as I inserted the pin, that means it was my mistake. Yes. I had a great experience when I was about to open the account. By … Does not appear to be any cohesive notation or CRM happening on the backend as I have to re-explain my situation every time.When I finally reached somebody on the phone about this issue, and provided transaction trace numbers I had to obtain from the external bank, I was on hold for about 20 minutes and then told they could only locate 1/3 of the transfers. No credit checks and receive your card within 24 hours. When you deposit money into your N26 account, it is protected up to €100,000 by the German Deposit Protection Scheme. A no monthly-fee card that lets you travel and spend globally using the real exchange rate. Help the environment – a tree will be planted for every € 100 you spend. N26 is rapidly expanding, but it is still lacking some features traditional banks have. They are fast on locking account but slow in transferring funds. finder.com.au is one of Australia's leading comparison websites. It can also make life of international travellers much easier and save them some money on all the basics. You manage your N26 account out of the app, which is accessible from your smartphone, or the N26 web app. The app is rubbish, and I logged a complaint about it, and at the same time reported a problem transaction. However, due to the opening times of the participating banks, one banking day may stretch to two working days. … Optional, only if you want us to follow up with you. I have left several negative reviews after losing a lot of money to a bank in malta and not getting the response I needed for N26 or a reason why they closed my account … I asked for an email or call back with an update by end of day, as I'm still out $1500 at this point. We sincerely apologise for the … N26 you should really give me a call, I would like to have a chat.In chat support your I had 4 employees ending the chat and saying that they have no further information to give me, so impolite to ending it without even letting you talk..I really like this bank and need it for my share business, please contact me.Give me a call, I would like to find a solution and fix this with you.I probably made a mistake, but i don't deserve this, you guys are awesome but you could do better at the customer service. Please note that the information published on our site should not be construed as personal advice and does not consider your personal needs and circumstances. Rubbish. As an online bank we don't have branches. You will receive dedicated customer support when you sign up to the Metal account. Founded in Berlin, N26’s growth has exploded since they launched in 2013, leading to several rounds of fundraising—most recently $40 … I raised a number of chargebacks due to online shopping issues. While our site will provide you with factual information and general advice to help you make better decisions, it isn't a substitute for professional advice. In 2017, she received the Highly Commended award for Best New Journalist at the IT Journalism Awards. N26 Standard is the most basic account and the only free option. Find Reviews Filter. N26 didn't refund any of them, and did not even reply on most occasions, they just filed and ignored the issue. quick to take your money but don’t care when you ask something.Close everything and run away as far as possible. When I contacted N26, they told me it was my mistake and I inserted my pin on 6th of December as well, which is true, but I did that as I though based on the “fake notification of the outstanding transfer”, that my payment from 1st of December haven’t been proceeded. finder has access to track details from the product issuers listed on our sites. Are there any limits or fees on money going into my account? For the Business variant the difference is only one, the cashback for purchases which varies from 0.5% to 1%, and the addition of insurance for greater protection on expenses. N26 Review: A New Kind of Digital Bank for a Mobile World N26 is a digital bank that connects to a smartphone app & provides a free physical bank card. We encourage you to use the tools and information we provide to compare your options. Useful and affidable. A card linked to up to 25 individual IBAN accounts. At the beginning it was ok, then there were unannounced rollovers, take profits with high losses and no contact with customer service.I believe 70% of customers have losses! 0 stars, If I could give 0 stars? An IBAN account you can use to manage your money and spend in over 200 countries worldwide, fee-free. We compare from a wide set of banks, insurers and product issuers. N26 is a digital bank account and app that has a bunch of useful features. Although we provide information on the products offered by a wide range of issuers, we don't cover every available product or service. Erroneously withdrew 3 separate $500 transactions from a linked external account after the app gave me "unexpected error" on the frontend, which were never deposited to my N26 account. I have no interest in the company or anything, but I think N26 is a very good bank with a great (debit) card that … While we are independent, we may receive compensation from our partners for featured placement of their products or services. Please read our website terms of use and privacy policy for more information about our services and our approach to privacy. Confirm details with the provider you're interested in before making a decision. I was asked for more information to be sent via the app, which I was unable to do. Then I checked it out and it was a double payment. Receive a stainless steel Metal card available in 3 shades, an insurance package, exclusive offers, and great rates and fees. This includes: N26 offers four different account tiers: the standard N26 bank account, Smart, You and Metal. We may also receive compensation if you click on certain links posted on our site. When you sign up with N26 Bank, you have four account options to choose from; N26 Standard, N26 Smart, N26 You and N26 Metal. That didn't happen, and I had to then call back the next day, was disconnected from my initial support call, and had to re-explain the entire situation to the next rep. My experience is very positive, I have not encountered any problems and I find the customer service very good. Here are the costs and features of these accounts: The following additional benefits and costs apply with the standard N26 Account: The following additional benefits and costs apply with N26 Smart: The following additional benefits and costs apply with N26 You: The following additional benefits and costs apply with N26 Metal: There are a few different costs and limits that come with an N26 account. Bank ” if we can call it that a pioneer in modern banking do you agree to the finder Policy. Providing or obtaining an estimated insurance quote through us does not guarantee you do. 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